FAQs
for all things prop trading.
Who can join thePropTrade?
We welcome clients from all around the world, except for the specific regions listed below. All clients must be at least 18 years of age. If you have the knowledge and experience to trade profitably while practicing proper risk management, then we would be interested in working with you.
Our services are not available to individuals residing in or originating from Afghanistan, Burundi, Central African Republic, China, Congo Republic, Crimea, Cuba, Democratic Republic of Congo, Eritrea, Guinea, Guinea-Bissau, Iran, Iraq, Ivory Coast, Liberia, Libya, Myanmar, Nicaragua, North Korea, Palestine, Papua New Guinea, Russia, Somalia, South Sudan, Sudan, Syria, USA, Vanuatu, Yemen and Zimbabwe.
This restriction also applies to individuals who are included on sanction lists, have criminal records related to financial crimes or terrorism, and those who have been previously banned due to breach of contract.
How do I become thePropTrader - funded trader?
In order to become thePropTrader (funded trader) you will have to successfully pass our 1 and 2 phase evaluation.
After successfully completing the challenge, we will ask you to proceed and pass the KYC/AML verification. Once this is completed, you will receive an agreement within 2-3 business days. Once the agreement has been signed, you will receive your thePropTrader account.
Do you have a Refund Policy?
Our clients can request a refund if they have not activated or placed any trades on the account for a period of 14 calendar days from the receipt of the trading account logins. To withdraw from the contract, you must send an email within 14 days to [email protected] and we will refund your fees back to its original source.
How do I get started?
Visit thePropTrade website and register. Once registered, you will be able to select and purchase a trading challenge that aligns with your trading requirements.
How can I contact you?
You can contact us via live chat, email or via our dedicated community channels on Discord and Telegram. Our team is available 24/7.
How do I purchase a Challenge?
In order to purchase the challenge you need to be a registered client. Once you complete the sign up form, you will instantly get access to the dashboard.
To buy your challenge simply log into your dashboard, choose the product you wish to purchase and follow these easy steps:
- Select the product and review your order
- Enter the country you are purchasing from
- Select your payment method
- Apply a coupon if available
- Click “Proceed to payment” and follow the onscreen instructions.
Don’t forget to consider the network fees if you are paying with cryptocurrency.
Is there any other fee apart from the initial purchase fee?
There are no additional or hidden fees. The one-time fee for the Challenge covers it all and there are no recurring fees with us. Also please do not forget that your fee will be reimbursed to you when you successfully pass the Challenge with the third Profit Split on your thePropTrader Account.
Can I purchase Challenge for someone else?
This is not possible as we do not accept third-party purchases.
How many accounts can I have?
There is no limit on the number of accounts you can have in the Challenge and Verification stage. We however limit the number of accounts in the funded stage (thePropTrader Accounts).
Please remember that it is forbidden to sign up with different email addresses; every user should only have one profile from which all purchases should be made.
Why do you charge a fee for evaluation?
The fee covers the costs of the services you are using such as designing, development and operation of our platform, the content and the tools offered by thePropTrade.
The fee differs accordingly to the selected challenge, depending on the amount of its simulated account balance.
You cannot lose more than this fee and the fee is refunded back to the trader with their third Profit Split from thePropTrader Account.
I paid for my Challenge, when will I get the account?
We start processing your Challenge account as soon as we receive the payment.
Please keep in mind that each payment method has different processing time. Once your payment has been verified, you will receive a “Completed Purchase” email from us within minutes.
If you don’t receive this email, please check your spam, junk, and promotion folders, or contact us as [email protected].
Can I get a refund if I decide I don't want to take the challenge?
We provide a refund opportunity if you haven’t started trading within 14 days from receiving Challenge login details, allowing you to assess our services without immediate commitment. However, if a trade has been made on the given account, the fees linked to your account are non-refundable.
Do I have to KYC verify my account?
You will be required to proceed and pass our KYC Screening/Background Check before we can issue your thePropTrader account.
Below are the required steps in order to pass the screening:
- Upon successfully completing the evaluation phase you will receive an email with a link to complete your KYC/AML screening.
- You will be asked to submit a valid form of ID.
- You will also be asked to submit a valid proof of address issued within the last 90 days. This could be a bank statement, utility bill, or phone bill.
- You will then be required to take a selfie so that we can match your face to that on your submitted ID
Once you have completed the KYC/AML screening and are verified, you will receive an agreement sent to you within 2-3 business days. Once the agreement has been signed, you will receive your thePropTrader account.
The KYC process usually takes 5 minutes. If you however experience any issues with your KYC Screening / Background Check, please contact our live support and we will assist you. Please be noted that if you are unable to pass the screening, you will not be able to receive the funded account details and will receive a refund to your challenge.
What are the payout methods available?
You can withdraw your profits in via any available withdrawal method listed in your Client Portal. Once you have requested your payout, we will review the request and aim to process it as soon as possible. Payouts will ONLY be completed to traders who have fully KYC verified accounts and who have not breached any of thePropTrader Account requirements.
How should I handle taxes on my profit income?
Please keep in mind that you are solely responsible and liable for the payment of any and all taxes, levies, or fees that apply to you in relation to thePropTrader Account. We are not authorised to provide any tax advice or instructions, therefore, we recommend you to discus this responsibility with your authorised tax advisor.
How can I withdraw my profits?
Even though thePropTraders trade with demo capital only, they are entitled to obtain a reward in the form of real money if they can generate “profit” on thePropTrader (Funded) Account. This means that if they are able to trade the demo capital in a way that is profitable, proving their skills and the value of data provided in the process, they will receive a reward.
Profit split can be requested from thePropTrader accounts on weekly bases, provided that there is a minimum profit of 100 USD.
Are there any withdrawal fees?
thePropTrade company does not charge any fees for the payout processing. However each payment / withdrawal method may have processing fees. These fees are not covered by thePropTrade and will be deducted from the payout requested amount.
What Trading Platforms are available on thePropTrade?
For all our Challenges, thePropTrade offers TradeLocker, the first web-based platform to natively integrate TradingView™.
TradeLocker is a user-friendly, web-based trading platform that provides seamless access to global financial markets. It offers a wide array of trading tools and features to assist traders in making informed decisions, in a secure and efficient trading environment. This platform is particularly suitable for traders who prefer quick and easy access and the convenience of trading from any device with an internet connection. TradeLocker offers Android and iOS apps, but can also be used from any browser, on any device, and on any operating system.
What instruments can I trade?
Our clients can trade a wide range of instruments including FX pairs , Indices, Metals and Energy as well as Crypto pairs. All instruments can be found here.
How can I reset my account trading password?
Log into your Client Portal and tap on the 3 horizontal lines at the top of the Portal, and select the Challenge account which you want to effect.
Locate “Credentials” button on the top of your screen and select “Reset Password”
You will be presented with a confirmation pop-up, after which you will receive your new credentials at your registered email address.
What are your spreads and trading commissions?
At thePropTrade, we believe our traders should have the best trading conditions, including tight spreads and commissions. We publish our average spreads on our website here. The trading commission is applied on FX pairs and it is 4 USD for round turn.
Is there a limit for the number of open orders?
Yes, at this moment with TradeLocker you can have:
- maximum 50 orders open at one time
- maximum 50 pending orders at one time
- maximum 500 orders per day.
A trade consists of 2 orders: one to open the trade and one to close it.
Is there a breach for inactivity?
We require you to place at least one trade every 30 days. If this is not done we will consider your account inactive and a breach of your account will occur.
This rule begins from your first trade.
Can I hold positions overnight and over the weekend?
Yes, our traders can keep their positions open overnight and over the weekend as well.
What is the profit targets?
The Profit Target refers to the total closed profit that traders must achieve on their challenge accounts. For the Express challenge, the profit target is set at 12%. For the Standard and Pro two-step challenges, the profit targets are set at 10% and 5%, respectively. It’s important to note that all trades must be closed in order for the account’s profit target to be evaluated.
Can I get profit share in the Challenge period?
The evaluation process is designed to assess our clients’ trading skills and risk management capabilities in a simulated environment. The trades executed during the evaluation are not replicated in the actual markets, and therefore there are no real-world profits to be shared.
Can I scale my account?
All thePropTrader (Funded) Accounts can be scaled to $5 million. If you generate 10% profit for four months in a row, we will increase your account balance by 25%.
Is there a minimum or maximum number of days to complete the Challenge?
There is no maximum number of days to complete the challenge. However please keep in mind that we require minimum 3 trading days. A trading day is defined as a day when at least one trade is executed. If a trade is held over multiple days, only the day when the trade was executed is considered to be the trading day.
Can I request a swap-free account?
We provide you with the opportunity to hold positions without any additional costs with our permanent Swap-Free Trading feature. No swaps apply for all instruments.
Can I trade the news?
All our clients are allowed to hold their open positions during news releases on all our products. The ability to open trade during news however depends on your purchased product:
Express
You can trade freely during all news releases.
Standard
News trading is not allowed. This means you are not allowed to execute any new trade or close an existing trade on targeted currency/instrument in the window of 2 minutes before until 2 minutes after the release of major news announcements.
Major news announcements are those where high volatility is expected (Importance is shows as three bulls on our Economic calendar).
Targeted currency/instrument is the one that is affected by the said announcement.
For example, Nonfarm Payrolls is an announcement with high volatility expected and its targeted currency is USD. Therefore the news restriction applies for Forex pairs with USD currency involved, just as for any of the USD based instrument(US30, US Oil, XAUUSD etc). Other non-targeted instruments can be traded normally. E.g. You can trade EURGBP or UKOil.
Please remember that you are allowed to hold your trade(s) on the targeted instrument(s) that were opened more than 2 minutes before the restricted news event.
The news releases schedule can also be monitored in our Economic Calendar here.
Pro
You can trade freely during all news releases.
Do you offer one-step or two-step challenges?
At thePropTrade we offer both a two-step evaluation (Standard and Pro) and a one-step evaluation (Express).
If I breach the trading rules, do I get a second chance?
If you breach our trading rules, you will receive a discount to purchase a new challenge and restart the challenge at a reduced price.
Am I trading a real capital?
Our accounts are funded with simulated funds. These accounts receive real market quotes from liquidity providers. We copy the trades at our own discretion using a copy trading system, based on our own proprietary risk management algorithm. However, the Trader will receive a real financial reward for his trading on thePropTrader Funded Account, as long as his trading is profitable and there is no violation of the contractual conditions.
What are the prohibited strategies?
To learn more we invite you to review the General Terms and Conditions, section Prohibited Trading.
What is the Maximum Daily Drawdown?
Maximum Daily Drawdown is the maximum daily loss allowed (including all floating losses & profits). It is expressed as a percentage (%) of the starting day`s balance and it recalculates every day at 17:00 EST.
Example: Express $100,000
The Maximum Daily Drawdown is 4%. Lets say your Starting Daily Balance was $101,500 which in our example means 4,060. If the equity of your account reaches or drops below $97,440 (101,500-4,060) during that trading day, your account will be disqualified.
Every day at 17:00 EST, the system will capture your new Starting Daily Balance and again recalculates the 4% value.
What is the Maximum Drawdown and how is it calculated?
The Maximum Overall Drawdown is the maximum value you are allowed to lose on your account. It is calculated as a percentage of the initial account value.
Example: Express $100,000
The Maximum Overall Drawdown is 7% which in our example means 7,000. If the equity of your account reaches or drops below $93,000 (100,000-7,000) at any given time during your challenge, your account will be disqualified.
Do you have an Affiliate Program?
Yes, we offer one of the most competitive affiliate programs in the industry. Our experienced, dedicated affiliate`s team will discuss your needs and offer the best conditions on the market. We are here to provide you with all marketing tools you need to start promoting our products and services. Contact us at [email protected]
How can I join your Affiliate Program?
If you wish to become an Affiliate of thePropTrade, you simply need to click on the ‘Become an Affiliate’ and complete the registration. Once approved, you receive your affiliate link together with the rest of the marketing tools and you can start promoting thePropTrade.
Is there any fee for joining the Affiliate Program?
There are no hidden expenses or charges involved with becoming an affiliate with thePropTrade. You have the opportunity to start earning commissions right away without needing to make any upfront investment.
How much I can earn as an affiliate?
There is no maximum commission limit, it all depends on the number and the value of sales from your referred customers. The affiliate commission starts at 12% on sales and the commission increases together with your increased performance. You will be working with your affiliate manager who will tailor the commission rates to you
What happens if a client I have referred decides to request a refund?
In the event that a customer you referred requests a refund, the commission pending on that particular transaction will be voided. Consequently, no rewards will be credited to your account for that specific referral.
What affiliate payout methods are available?
By default, we process commission payments through Cryptocurrency. You can however contact your affiliate manager to discuss other payout options.
Can I run paid promotion?
We are looking for affiliates who will promote us organically. For this reason, we do not allow the use of Google Ads and similar retargeting methods. If you plan to do paid promotion, please inform us in advance.
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Questions
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For assistance, please visit our Contact Us page and our dedicated team is ready to help you on your journey.
What is a prop trading company?
To achieve this, each modern prop firm has developed its own methods to objectively identify and educate potential traders from among those interested in trading, without risking financial loss for the clients.
Throughout this process, clients gain access to online training programs, analytical applications, and an online platform for simulated trading in various financial instruments. This approach enables prop firms to pinpoint clients with the highest potential for success in real market trading.
What is the advantage of prop trading?
The biggest advantage for the client is, of course, the ability to try out trading without the risk of actual losses and with various account sizes, for a a pre-defined price. With thePropTrade, our clients have up to $200,000 fictional capital at their disposal to experiment with.
What is a payout split?
Prop trading firms typically have a profit-sharing arrangement with their traders. It means that a portion of the profits generated from trading activities is distributed to the traders themselves. At thePropTrade, the majority of the profits generated on thePropTrader (Funded) accounts goes towards the trader, starting with 80%.
Do you have an Affiliate Program?
Yes, we offer one of the most competitive affiliate programs in the industry. Our experienced, dedicated partner`s team will discuss your needs and offer the best conditions on the market. We are here to provide you with all marketing tools you need to start promoting our products and services. Contact us at [email protected].
How do I get started?
Visit thePropTrade website and register. Once registered, you will be able to select and purchase a trading challenge that aligns with your trading requirements.